After choosing the items you wish to purchase, click on the ‘My Basket’ button and
you will be sent to your shopping basket. This page will show you the items you
have ordered, the quantity ordered, and any personalised details.
On this page you are also able to change the number of items you have ordered. Simply
enter revised details in the relevant boxes and click on the ‘Update Quantities’
button. You can then either continue shopping or checkout by clicking on the buttons
Checkout - Delivery Options
On this page you select your choice of delivery option. Once you are happy with
the information you have supplied you should click ‘continue’.
Checkout - Your Details
On this page you will be asked to supply your name, address (which must be the same
address as the one your payment card statement is sent to), and e-mail address.
If the Delivery Address is different from the Billing address, you should click
the appropriate button and supply those details, as well.
Checkout - Order Summary
This page summarises the order you are about to make. Before proceeding, please
ensure that your order details, and all other details you have supplied, are correct;
details can be changed by clicking the ‘go back’ button.
Checkout - Payment Details
On this page you will be asked to fill out all your payment card details. Check
that the information is correct and, when you are ready to order, click the ‘order’
Checkout - Order Confirmation
If your payment for the transaction has been authorised by your payment card’s issuer
then this page will tell you our Order Number for your order. If payment is not
authorised then the transaction will not proceed and you will be returned to the
Payment Details page. Our payment agent - securetrading - will send an e-mail to
the billing address you provided with their Transaction Reference. We will send
you an e-mail with the details of your order and will provide you with a final confirmation
when the item(s) has been dispatched.
If you have any queries that are not covered here please do not hesitate to contact
us at firstname.lastname@example.org and we will respond within 24 hours during