One of the main worries - and rightly so - of any shopper using an on-line shop
is: “Is it safe to send my card details across the internet?”. We use securetrading,
a payment service provider who process payments by credit card and debit card in
real-time across the Internet. Their e-payment network uses digital signatures and
strong encryption to ensure that all sensitive information is protected throughout
the payment process. In reality, payment through a secure payment service provider
like securetrading is generally more secure than a card transaction in a shop or
conducted over the telephone or fax.
The right information in the wrong hands is the basis of identity theft. To prevent
interception of, or tampering with, the data, all on-line transactions involving
customers’ personal or financial information are secured with 128-bit SSL encryption
using the Secure Sockets Layer protocol. The security of this service is certified
by thwate, the global certificate authority. We do not store customers’ card details
in any part of our network.
Further protection is provided because card issuers protect cardholders from fraudulent
use of their card in a “card not present” environment, such as over the Internet.
As the shopper did not sign for the goods, they have the absolute right to demand
a charge-back if those goods did not arrive or the card was used fraudulently.