Thank you for your review.
We do apologise that this has happened with your order.
Looking at the email communication with our Customer Service Team, unfortunately your original order went missing, which we do apologise for.
Upon raising a replacement for you, you requested a change of delivery address and there was a crossover from your original address to the new address, and the 2 addresses merged together. As the replacement was sent out by courier, unfortunately we were not advised of any issues with the address, and your tracking kept showing the item was out for delivery. Finally we were advised, the issue was corrected and confirmed by the courier, but unfortunately there were still issues.
Due to all the unfortunate issues, the item was returned and you were issued with a full refund.
Please accept our apologies for any inconvenienced caused.
Kindest Regards
The Historic Newspapers Team